1. Object and Scope of Application.
1.1.- This document describes the Terms and Conditions of Contract governing the commercial transactions carried out between CIRO SPORT, S.L. (hereinafter, CIRO SPORT) and the purchaser (hereinafter, the CUSTOMER) of the products offered for a price through the Website clubs.inverseteams.com (hereinafter, the SITE).
1.2.- The products contained in the SITE are offered to countries of the European Union and consequently comply with Catalan (company headquarters), Spanish, and European regulations.
1.3.- The acquisition of any of the products offered on the SITE implies the absolute and unreserved acceptance of these Terms and Conditions of Contract. These Conditions may be modified without prior notice. The modifications will be published on this same medium for the knowledge of the Users, entering into force on that date. The modifications made will not apply to purchases made prior to their publication.
1.4.- Without prejudice to the provisions of these Terms and Conditions of Contract, the CUSTOMER is subject without reservation to compliance with the rules established in the Legal Notice of the SITE.
2. Commercial Conditions Offered.
2.1.- CIRO SPORT may, at any time, modify the existing commercial offer on the SITE, both with regard to products and prices, promotions, and commercial and service conditions.
In principle, the information on commercial purchase conditions offered on the SITE is accurate and valid as long as it remains published on said medium. However, exceptionally, there could be an accidental typographical or similar error completely beyond the control of CIRO SPORT. If the error had been decisive for the CUSTOMER to acquire the product, they may rescind the purchase at no cost.
2.2.- The products offered, their characteristics, and their prices will appear on the screen in each case. The prices offered include VAT. Regarding shipping costs, the provisions of section 5 of these Terms and Conditions of Contract will apply.
2.3.- The commercial and contractual information offered on this SITE is provided in Spanish. The formalization of the contract and communication with the CUSTOMERS will also be carried out in this language.
2.4- The CUSTOMER whose domicile is located outside Spanish territory, although within the European Union, may be subject to tax regulations different from those provided in Spanish legislation. It is the responsibility of these CUSTOMERS to comply with all types of legal obligations in force in the countries where the purchase takes place, and CIRO SPORT is exempt from any responsibility in this regard.
3.- Making Purchases through the SITE.
3.1.- The procedures for the acquisition of products through this SITE are those described in these Terms and Conditions of Contract and, where appropriate, those indicated on the screen during navigation.
3.2.- To place an order for any of the products offered on the SITE, the CUSTOMER must register, for which they must follow the instructions that appear on the screen, or have an access key beforehand.
The information that the CUSTOMER provides during the registration process must be accurate, truthful, and updated. The CUSTOMER will be solely responsible for the consequences derived from any information provided by them being inaccurate, incomplete, or false. If CIRO SPORT verifies that these circumstances have occurred, the CUSTOMER’s account may be canceled.
Each registered user on the SITE will be assigned a personal and confidential identifier and password. The User will receive said data, along with an access link to the Legal Notices and Terms and Conditions of Contract for their effective knowledge, and the activation of their account once they have completed the registration process.
The name, user, and password are personal, confidential, and non-transferable. The User must, under their exclusive responsibility, keep them secret, diligently guard them, and not reveal them to third parties, communicating to CIRO SPORT the loss or suspicion of loss of said confidentiality and any unauthorized access to their account by third parties.
Those accounts that remain unused for a long period of time may be unilaterally canceled by CIRO SPORT. Likewise, the user may expressly request the cancellation of their account to CIRO SPORT by sending an email to protecciondedatos@inverseteams.com.
3.3.- Once registered, the CUSTOMER may add the product they wish to purchase to the basket and must complete the electronic form provided for this purpose in each case and follow the instructions indicated therein. This form will be sent to CIRO SPORT to formalize the purchase.
3.4.- Unless proven otherwise, the data electronically recorded by CIRO SPORT constitute proof of the set of transactions carried out between CIRO SPORT and its customers. The CUSTOMER will receive an email at the time of purchase to the email address entered in the Registration Form, confirming the purchase made. If the CUSTOMER notices any error in the confirmation data or disagrees with them, they may request CIRO SPORT to correct the data or cancel the contract. When the CUSTOMER confirms the purchase order and has proceeded to pay for it, CIRO SPORT will issue the corresponding Invoice that the CUSTOMER will receive automatically.
4.- Payment for the product.
Payment for products purchased through the SITE can be made using the following systems:
Credit Card
Credit and debit cards through the “La Caixa” payment gateway with the advanced 3D Secure security system. By clicking on place order, the CUSTOMER will be redirected to the La Caixa payment gateway. No card data is stored on our servers.
If the payment card is denied, the purchase will be canceled and the CUSTOMER will be informed.
Accepted cards: Visa, MasterCard, 4B, and E6000.
Paypal
The CUSTOMER must have an active PayPal account and follow the instructions that appear on the screen and provide the necessary information required by PayPal in the corresponding form to complete the payment. When paying through PayPal, your bank details and/or credit or debit card numbers are stored on the servers of said company. CIRO SPORT, S.L. does not have access to your financial data at any time during the purchase nor does it collect or store any information related to said data.
Aplazame (Only for Spain)
Finance your purchase instantly with Aplazame. Buy now and pay later.
At CIRO SPORT we want to help you buy what makes you be and feel better. You can now finance your purchases in our store with Aplazame.
It’s fast, simple, and secure. Choose your product, select Aplazame as the payment method at the end of the purchase process, choose the number of installments, and the day of the month you want to pay. Aplazame will grant you the credit instantly. Only with your email, your mobile, and your DNI number. No paperwork and no fine print. What you see is what you will pay, not a penny more!
Financing Conditions:
- When applying for the loan, you will be asked to make an initial down payment. The amount of your loan will be the amount of your basket minus that initial down payment. That is the amount we will finance in the number of installments you choose. For example, 6-month financing will involve 7 payments, one at the time the credit is granted and 6 payments in each of the 6 months following the purchase.
- Payments are made with the card provided by the customer to Aplazame.
- The SMS sent by Aplazame for the processing of the credit application has no cost to you.
Bank Transfer
Payment by bank transfer must be made by depositing the value of the order placed, including the order reference and the name and surname of the buyer in the CONCEPT field.
Account details where the deposit or transfer must be made:
Account Holder: Cirosport, S.L. (Inverse) Account Number: 2100 0290 91 0200474006
IBAN: ES4421000290910200474006
SWIFT: CAIXESBBXXX
Once the deposit of the order amount in your name has been verified in our account, the material will be sent.
Please note that depending on the entity from which the transfer is made, it may take up to 3 days to become effective in our account.
If you have any questions about a transfer made, please contact CIROSPORT by email at atencionalcliente@inverseteams.com, attaching proof of the transfer made, order reference, and buyer’s name, and we will inform you of the status of your purchase process.
Together with the material, you will receive the corresponding invoice for the purchase made.
5. Shipping Costs.
Shipping costs are not included in the prices offered on the SITE. These costs will vary depending on the CUSTOMER’s place of residence and the offers and promotions that may exist at any time. The CUSTOMER will be informed on the SITE itself of the amount of these costs in each case.
6.- Delivery times and shipping method.
6.1.- The products offered through the SITE will be available as long as CIRO SPORT has them in stock. The CUSTOMER will be informed of this circumstance in all cases. The delivery time of the product will be between 3 and 10 days depending on the shipping address.
If a product purchased by the CUSTOMER is eventually not available, they will be informed of this circumstance and a new delivery time will be offered. If it is not possible to deliver the purchased product, the CUSTOMER will be offered the possibility of canceling the purchase if they wish.
6.2.- The CUSTOMER must indicate the shipping address in the order. The shipment will be made by home delivery through a courier service of the companies SEUR and/or DHL. If the CUSTOMER detects at the time of delivery that a product is damaged or not included in the shipment, they must indicate it in writing on the delivery note and send an email to the address atencionalcliente@inverseteams.com within a maximum of 48 hours as CIRO SPORT must inform the transport company and claim damages in case they have been caused by it. If the CUSTOMER does not report the possible incidents they detect, CIRO SPORT is not responsible for the damages caused.
7.- Right of Withdrawal.
7.1.- The CUSTOMER has the right to withdraw from this contract within a period of 14 calendar days without the need for justification. The withdrawal period will expire 14 calendar days from the day on which the CUSTOMER or a third party indicated by them, other than the carrier, acquired physical possession of the last of those goods. For hygiene reasons, the right of resolution indicated is excepted in the case of the purchase of products understood as underwear as well as consumable goods.
7.2.- To exercise the right of withdrawal, you must notify
CIRO SPORT, SL
Pol. Ind. Can Magarola C/ Congost, 16
08100 Mollet del Vallès (Barcelona)
00 34 935 795 021 (from abroad) 935 795 021 (from Spain)
atencionalcliente@inverseteams.com
of your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by postal mail or email). We will communicate the receipt of said withdrawal without delay on a durable medium (for example, by email). To comply with the withdrawal period, it is sufficient that the communication regarding the exercise of this right by you is sent before the corresponding period expires.
7.3.- The CUSTOMER may return any product, except those indicated, as long as they have not been used and retain their original seal or packaging.
7.4.- If the product delivered to the CUSTOMER is different from the one requested, it will be replaced by the correct one at no cost to them, in the same way as if the delivered product was broken, damaged, or in poor condition. In the latter case, the CUSTOMER must indicate it in writing on the delivery note and send an email to the address atencionalcliente@inverseteams.com within a maximum period of 48 hours specifying the purchase contract reference, the amount of the same, and attaching a copy of the invoice, as CIRO SPORT must inform the transport company and claim damages in case they have been caused by it. If the CUSTOMER does not report the possible incidents they detect, CIRO SPORT is not responsible for the damages caused.
8.- Refund of money.
8.1.- In case of withdrawal by you, we will reimburse all payments received from you, without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to carry out said reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, you will not incur any expense as a result of the reimbursement. We may withhold the reimbursement until we have received the goods, or until you have presented proof of the return of the same, depending on which condition is met first. You must return or deliver the goods directly to
CIRO SPORT, SL
Pol. Ind. Can Magarola C/ Congost, 16
08100 Mollet del Vallès (Barcelona)
without any undue delay and, in any case, no later than within 14 calendar days from the date you communicate your decision to withdraw from the contract. The deadline will be considered met if you return the goods before said period has concluded. [You must assume the direct cost of returning the goods]. You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics, and functioning of the goods.
8.2.- For any aspect related to the return of products purchased through the SITE, the CUSTOMER may contact the CUSTOMER Service by email at atencionalcliente@inverseteams.com or at the CUSTOMER Service telephone numbers: 00 34 935 795 021 (from abroad) and 935 795 021 (from Spain), where they will be given the appropriate instructions.
8.3.- CIRO SPORT reserves the right to reject returns communicated or sent outside the fixed period, or garments that are not in the same condition in which they were received.
9.- Size Change.
If you want to exchange an item because it does not fit your size, you must request it by sending an email to atencionalcliente@inverseteams.com specifying the purchase contract reference, the amount of the same, attaching a copy of the invoice, and indicating the size you bought and the one you want us to send you. For hygiene reasons, products understood as underwear as well as consumable goods cannot be returned or exchanged.
After picking up the garment at your home, and once it arrives at CIRO SPORT, we will check that it is in perfect condition, and we will manage the shipment of the new garment. This entire process has a variable time depending on the purchase domicile of the product.
If you have questions about a specific change, you can contact our Customer Service center by email at atencionalcliente@inverseteams.com, or by phone at 00 34 935 795 021 (from abroad) and 935 795 021 (from Spain).
10.- Intellectual Property.
10.1.- The intellectual and industrial property rights of the products offered through this SITE belong to CIRO SPORT or to third parties who have authorized their use to CIRO SPORT. The CUSTOMER, by virtue of the purchase, does not acquire any of these rights and is prohibited from reproducing, transforming, publicly communicating, or disseminating the designs and/or logos and/or brands, under the terms required by current regulations.
The acquisition of any product subject to intellectual property owned by CIRO SPORT or for which CIRO SPORT has a license will be carried out for the CUSTOMER’s exclusively personal use, without being able, in any case, to communicate it or assign its use to third parties. This license is, therefore, non-transferable.
10.2.- Any use by the CUSTOMER of signs, designs, or similar, subject to intellectual and industrial property rights, unless the express and unequivocal consent of its legitimate owner concurs, is an infringement of legality and may be reported and prosecuted by all legal means.
11.- Contract Assignments.
11.1.- The CUSTOMER may not assign their contractual position and the rights and obligations arising from the acquisition of products through this SITE to a third party without the express consent of CIRO SPORT.
11.2.- CIRO SPORT may assign its legal position in this contract to any other company in its business Group that may market the product or provide the service in the future, communicating this to the CUSTOMER.
12.- Termination.
Causes for termination of the contract, in addition to those expressly provided for in the legal system, will be the following:
- Mutual agreement between the parties.
- Extinction of legal personality or judicial declaration of bankruptcy of any of the parties.
- Failure to pay the agreed price, including taxes, or shipping costs.
- The CUSTOMER’s breach of the Conditions established in this document or in the Legal Notice of the SITE.
13.- Communications between the parties.
13.1.- Notifications that CIRO SPORT must make to the CUSTOMER on matters related to the execution or fulfillment of this contract will be made to the email address that the CUSTOMER has provided in the purchase form, or to any contact address that has been provided by the CUSTOMER subsequently.
13.2- For their part, the CUSTOMER, for any matter related to the purchase of products through this SITE, including, where appropriate, the submission of complaints, must contact the CIRO SPORT CUSTOMER Service, at the email address atencionalcliente@inverseteams.com or at the CUSTOMER Service telephone numbers: 00 34 935 795 021 (from abroad) and 935 795 021 (from Spain).
14.- Integrity of the contract.
The total or partial, current or supervening, nullity of any of the clauses of these Terms and Conditions of Contract will not entail that of the rest of the clauses, which will remain fully valid if they do not suffer from said defect. In such cases, the parties agree to substitute the void clause with an equivalent one that has the same economic effects between them.
15. Applicable Law and Jurisdiction.
The acquisition of products made through this SITE is subject, depending on the purchaser –Company or Consumer– and the place of perfection of the contract, to Catalan, Spanish, and European legislation.
If any controversy arises regarding the interpretation or application of these contractual conditions, the Courts and Tribunals established by applicable Spanish law will hear the matter. In the case of final consumers, the place of fulfillment of the obligation or the domicile where the purchase was made will be considered.
16. Privacy Policy
The user accepts that all their personal data will be fully transferred to Aplazame from the moment the user has initiated the contracting of the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties who have to access the files for the successful completion of the contract.